Privacy policy.

Our contact details 

Name: Aura Marketing and Events Limited

Address: Belgrave House, 39-43 Monument Hill, Weybridge, United Kingdom, KT13 8RN

E-mail: hello@auramarketing.co

Last updated: Monday 24th July 2023

The type of personal information we collect 

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)

  • Website user stats 

  • IP address and device information

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • For the purpose of providing marketing/event management services

We also receive personal information indirectly, from the following sources in the following scenarios:

  • Website - we may collect data about how you use our website including your IP address and type of device you used to visit our website. This information may be collected by a third-party analytics service provider on our behalf and/or may be collected using cookies.

We use the information that you have given us in order to provide our services and improve our customer offering. 

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:

  • Your consent. You are able to remove your consent at any time. You can do this by contacting hello@auramarketing.co

  • We have a contractual obligation.

  • We have a legal obligation.

  • We have a legitimate interest

How we store your personal information 

Your information is securely stored. 

We’ll keep your information for as long as is necessary to provide you with the services that you have requested from us, to market to you (if applicable), to enforce or defend our legal rights, or in accordance with any legal obligations to which we might be subject.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at hello@auramarketing.co if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@auramarketing.co

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk